Terms of Service

These Terms of Service are a legally binding agreement between BridgePoint Solutions LLC, a Pennsylvania limited liability company, and each person or entity that accesses or uses https://www.bridgepointsolutionspa.com and any related pages, forms, checkout pages, or online features we operate.

BridgePoint Solutions provides website strategy, design, development, implementation, maintenance, information-technology consulting and support, artificial-intelligence integrations, automation, and related professional services for small businesses.

By accessing or using our site, submitting an inquiry, placing an order, or making a payment through our site, you agree to these Terms and acknowledge our Privacy Policy. If you use our site on behalf of a business or other organization, you represent that you have authority to bind that organization, and “you” includes that organization. If you do not agree to these Terms, do not use our site.

1. Relationship to Proposals and Client Agreements

Our site describes our capabilities and allows prospective and current clients to contact us, request information, schedule discussions, receive communications, and, where available, purchase or pay for services.

Descriptions, examples, estimates, timelines, and other content on our site are general information and are not a binding offer, guarantee, or commitment. Our professional services begin only when the Company accepts an order or both parties enter into a written proposal, statement of work, master services agreement, service plan, or other project-specific agreement.

A Client Agreement may include project scope, deliverables, responsibilities, fees, payment schedule, change-control procedures, acceptance criteria, intellectual-property ownership, licenses, confidentiality, support, service levels, warranties, data-processing terms, and termination rights. If a Client Agreement conflicts with these terms, the Client Agreement controls for the professional services covered by that Client Agreement. These terms continue to govern use of our site and professional services.

2. Eligibility and Business Use

You must be at least 18 years old and legally capable of entering into a contract to use any purchasing, payment, or inquiry feature on our site. Our site and professional services are intended primarily for businesses and their authorized representatives, not for children or personal, family, or household use.

3. Inquiries, Quotes, and Orders

You agree that information you provide through our site will be accurate, current, and complete. An inquiry, consultation request, quote request, or shopping-cart submission does not require us to accept a project. We may accept or decline any proposed engagement, subject to applicable law.

Unless a written quote states otherwise:

a quote is an estimate based on the information available when issued;
a quote may expire on the date shown in the quote;
work outside the stated scope may require a change order and additional fees; and
schedules depend on timely client decisions, access, materials, feedback, approvals, and third-party availability.

An online order is accepted when we send an acceptance or confirmation stating that the applicable service will be provided. An automated payment receipt alone does not necessarily mean that an order has been accepted.

4. Fees, Payments, Taxes, and Refunds

Prices and payment schedules are displayed at checkout or stated in the applicable Client Agreement. You authorize our third-party payment processors and us to charge the payment method you provide for amounts that are due.

You are responsible for applicable sales, use, excise, or similar taxes, excluding taxes based on our net income, unless a Client Agreement states otherwise. You are also responsible for bank charges, currency-conversion charges, chargeback fees, or similar costs resulting from your payment method or financial institution to the extent permitted by law and stated in the applicable order or Client Agreement.

Deposits, milestone payments, retainers, cancellation charges, late charges, and refund eligibility are governed by the applicable checkout disclosure or Client Agreement. We do not treat a payment as nonrefundable unless that condition was disclosed before purchase or agreed in writing. If an order is declined after payment, we will refund the amount collected for the unaccepted order, less any amount separately authorized for work already performed or noncancelable third-party costs.

You must contact us promptly at billing@bridgepointsolutionspa.com if you believe a charge is incorrect. Initiating a chargeback does not eliminate amounts properly owed under a Client Agreement.

5. Client Responsibilities

To the extent applicable to a project, you are responsible for:

providing timely, accurate, and complete instructions, decisions, content, approvals, and feedback;
obtaining and maintaining appropriate licenses, permissions, notices, and consents for materials, data, systems, accounts, domains, trademarks, media, software, and other resources you provide or direct us to use;
ensuring that your business, content, products, services, marketing, and use of deliverables comply with applicable laws and third-party terms;
maintaining appropriate backups and business-continuity procedures unless backup services are expressly included in a Client Agreement;
reviewing and testing deliverables before production use, including accessibility, security, accuracy, compatibility, and fitness for your intended purpose; and
using secure methods we designate for passwords, API keys, administrative credentials, personal information, and confidential information.

Do not send passwords, payment-card numbers, Social Security numbers, protected health information, or other highly sensitive information through a general site contact form or ordinary email unless we have expressly instructed you to use that channel.

Delays or additional work caused by missing, inaccurate, or late client inputs may affect fees and schedules as described in the applicable Client Agreement.

6. Artificial-Intelligence and Automation Services

Some Professional Services may use or integrate machine learning, generative AI, automated decision-support tools, application programming interfaces, or models supplied by third parties. Unless a Client Agreement expressly states otherwise:

AI may produce incomplete, inaccurate, biased, inconsistent, infringing, or otherwise unsuitable output;
AI-generated output requires appropriate human review, testing, and validation before use;
we do not guarantee that AI-generated output will be unique, error-free, uninterrupted, legally protectable, or suitable for a particular regulated, safety-critical, or high-impact decision;
third-party AI technologies remain subject to their providers’ availability, technical limitations, licenses, privacy practices, acceptable-use policies, and other terms;
changes made by an AI provider may affect functionality, pricing, output, or continued availability; and
you remain responsible for decisions, communications, publications, and business actions taken using AI-generated output or an AI-enabled integration.

You may not direct us to use AI technologies unlawfully; to impersonate, deceive, discriminate against, or harm a person; to violate intellectual-property, privacy, publicity, confidentiality, or contractual rights; or to make employment, credit, housing, insurance, healthcare, legal, or other high-impact decisions without safeguards appropriate to the use case and applicable law.

Any project-specific commitments regarding model selection, client data use, training, retention, confidentiality, security, human oversight, evaluation, output rights, or regulatory requirements must be stated in a Client Agreement or a data-processing addendum.

7. Third-Party Platforms and Services

Our site and professional services may rely on or link to third-party products and services, including Wix, domain registrars, hosting providers, cloud platforms, payment processors, analytics providers, email providers, software libraries, plugins, APIs, telecommunications services, cybersecurity tools, and AI providers.

Third-party services are controlled by their respective providers and may be governed by separate contracts, fees, licenses, privacy policies, and acceptable-use rules. Unless a Client Agreement expressly states otherwise, we do not control and are not responsible for a third party’s acts, omissions, content, availability, security, functionality, pricing, policy changes, or discontinuation. Links do not imply endorsement.

You are responsible for maintaining third-party accounts and paying third-party fees allocated to you under a Client Agreement. We may recommend a provider, but the final selection and continued use remain subject to the applicable Client Agreement and the provider’s terms.

8. Intellectual Property

8.1 Site Content

The final created site, including its text, graphics, branding, logos, design, layout, software, code, demonstrations, case studies, photographs, video, and other content, is owned by or licensed to the Company and is protected by intellectual-property laws. Subject to these terms, we grant you a limited, revocable, nonexclusive, nontransferable license to access and use the site for legitimate business-evaluation and purchasing purposes.

You may not copy, reproduce, modify, distribute, sell, sublicense, publicly display, reverse engineer, scrape, create derivative works from, or commercially exploit site content without our prior written permission, except as allowed by law.

8.2 Client Materials and Deliverables

You retain your rights in materials you provide to us. You grant us a limited license to host, copy, modify, transmit, and otherwise use those materials as reasonably necessary to evaluate an inquiry, process an order, and perform a Client Agreement.

Ownership and licensing of project deliverables, source files, code, templates, preexisting materials, reusable tools, third-party components, and AI-generated materials are governed exclusively by the applicable Client Agreement. No ownership in a deliverable transfers merely because you access the Site, submit an inquiry, or make a payment.

We will not publicly identify you as a client or display your project in our portfolio unless authorized by the applicable Client Agreement or by separate permission.

8.3 Feedback

If you voluntarily provide suggestions or feedback about the site or our services, you grant us a perpetual, worldwide, royalty-free right to use that feedback without restriction or compensation, provided we do not publicly identify you as its source without permission.

9. Acceptable Use

You may not use the site to:

violate any law, regulation, court order, contract, or third-party right;
submit content you do not have the right to provide;
transmit malware, malicious code, spam, or harmful instructions;
probe, scan, bypass, disrupt, overload, or interfere with the Site or related systems;
attempt unauthorized access to accounts, systems, source code, or data;
impersonate another person or misrepresent your identity, authority, or affiliation;
collect information about others without authorization;
use automated scraping, crawling, or extraction except as expressly authorized; or
assist another person in doing any of the foregoing.

We may investigate suspected misuse and cooperate with lawful requests from courts, regulators, and law enforcement.

10. Communications and Marketing

When you submit an inquiry or conduct a transaction, you authorize us to send service-related communications, including replies, confirmations, invoices, security notices, and project communications.

If you subscribe to marketing emails, you may unsubscribe using the link in the message or by contacting us. Unsubscribing from marketing does not prevent us from sending nonmarketing communications about an active inquiry, transaction, security matter, or Client Agreement. Message and data rates may apply to any text messaging program separately disclosed and accepted by you.

11. Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect personal information associated with the site. By using the site, you acknowledge that you have reviewed the Privacy Policy.

When we process personal information on behalf of a client in delivering professional services, the client’s instructions and the applicable Client Agreement or data-processing addendum govern that processing. The client is responsible for providing legally required notices and obtaining legally required permissions from its customers, employees, and other individuals.

12. No Professional or Regulated Advice

Site content and general communications do not constitute legal, tax, accounting, financial, medical, cybersecurity-certification, regulatory, or other licensed professional advice. You should consult a qualified professional regarding the requirements applicable to your business, industry, data, and the intended use of the technology.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL SITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES CONCERNING THE SITE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND QUIET ENJOYMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS; THAT DEFECTS WILL BE CORRECTED; OR THAT SITE CONTENT WILL BE COMPLETE, CURRENT, OR SUITABLE FOR YOUR NEEDS.

WARRANTIES, IF ANY, FOR PROFESSIONAL SERVICES ARE ONLY THOSE EXPRESSLY STATED IN THE APPLICABLE CLIENT AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY; BUSINESS INTERRUPTION; OR COST OF SUBSTITUTE SERVICES ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE AMOUNT YOU PAID DIRECTLY THROUGH THE SITE FOR THE SPECIFIC TRANSACTION GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

The limitations in a Client Agreement govern claims relating to Professional Services performed under that agreement. Nothing in these Terms excludes liability that cannot legally be excluded or limited.

15. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the Company and its owners, officers, employees, contractors, and agents from third-party claims, damages, judgments, liabilities, penalties, and reasonable costs and attorneys’ fees arising from: (a) your unlawful or unauthorized use of the site; (b) your violation of these terms; (c) materials you submit through the site; or (d) your infringement or violation of another person’s rights.

This section does not require you to indemnify a party for that party’s own fraud, willful misconduct, or liability that cannot lawfully be shifted to you.

16. Suspension and Termination

We may restrict or terminate access to the site if we reasonably believe you violated these terms, created risk or legal exposure, or threatened the security or integrity of the site. You may stop using the site at any time.

Termination of site access does not automatically terminate an active Client Agreement. Sections that by their nature should survive termination—including payment obligations, intellectual property, disclaimers, liability limitations, indemnification, governing law, and miscellaneous terms—will survive.

17. Governing Law and Venue

These terms and any dispute relating to the Site are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. Subject to any different dispute-resolution provision in a Client Agreement, the state and federal courts located in Lancaster County, Pennsylvania will have exclusive jurisdiction, and you consent to personal jurisdiction and venue in those courts.

Nothing in this section prevents either party from seeking temporary or preliminary relief necessary to protect intellectual property, confidential information, data, or system security in a court of competent jurisdiction.

18. Changes to These Terms

We may update these terms from time to time. We will post the revised terms on the site and update the “Last Updated” date. Material changes apply prospectively unless applicable law permits otherwise. If required by law, we will provide additional notice or request renewed acceptance. Continued use of the site after revised terms become effective constitutes acceptance of the revised terms.

Changes to an active Client Agreement require the process stated in that agreement and are not made merely by updating these site terms.

19. Miscellaneous

These terms and the Privacy Policy constitute the entire agreement concerning use of the site, except for any Client Agreement. If any provision is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver. You may not assign these terms without our written consent; we may assign them in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. Headings are for convenience only. The words “including” and “includes” mean “including without limitation.” Electronic records and signatures may be used to form and evidence agreements and transactions.

20. Contact Us

Questions about these Terms may be sent to:

BridgePoint Solutions LLC

3750 Horizon Drive

Columbia, Pennsylvania 17512

Email: contact@bridgepointsolutionspa.com

Website: https://www.bridgepointsolutionspa.com