Privacy Policy

BridgePoint Solutions LLC, a Pennsylvania limited liability company, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit https://www.bridgepointsolutionspa.com or use related pages, contact forms, checkout pages, newsletters, and online features we operate.

We provide website strategy, design, development, implementation, maintenance, information technology consulting and support, artificial intelligence integrations, automation, and related professional services for small businesses.

This Privacy Policy applies to personal information that we control in connection with our own Site, sales, marketing, and business administration. When we process personal information on behalf of a client while providing professional services, the client’s privacy notice and our agreement with that client govern that processing. See Section 8.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household. It does not include information that applicable law treats as public, aggregated, or deidentified.

Depending on how you interact with us, we may collect the following categories.

1.1 Information You Provide

Contact and identity information: name, business name, job title, email address, telephone number, mailing address, and preferred contact method.
Inquiry and project information: messages, consultation requests, business needs, budget or scheduling information, project requirements, technical environment, requested integrations, and files or other materials you choose to provide.
Transaction and commercial information: services considered or purchased, quotes, orders, invoices, payment status, billing address, transaction identifiers, and records of our business relationship.
Communications: emails, form submissions, support requests, meeting notes, feedback, survey responses, and records of consent or preferences.
Marketing preferences: newsletter subscriptions, areas of interest, and opt-in or opt-out choices.

Please do not submit passwords, API keys, payment-card numbers, Social Security numbers, protected health information, or other highly sensitive information through a general contact form or ordinary email. If a project requires sensitive information or administrative credentials, use only the secure method we designate.

1.2 Information Collected Automatically

When you use our site, our service providers and we may automatically collect:

IP address and approximate location derived from it;
browser type, operating system, device type, language, and device identifiers;
referring and exit pages, pages viewed, links clicked, and dates and times of access;
interactions with forms, emails, and Site features;
cookie identifiers, consent choices, and similar technical information; and
diagnostic, security, fraud-prevention, and performance information.

1.3 Information From Other Sources

We may receive information from payment processors, scheduling or email providers, analytics providers, referral sources, social or professional platforms, public business sources, fraud-prevention services, and other service providers. For example, a payment processor may send us confirmation, billing contact details, transaction status, and a payment-method type without giving us your full payment-card number.

2. How We Use Personal Information

We may use personal information to:

operate, maintain, secure, troubleshoot, and improve your site;
respond to inquiries and schedule consultations;
prepare estimates, proposals, statements of work, and Client Agreements;
process and administer orders, payments, invoices, refunds, and transactions;
provide professional services and client support;
communicate about projects, transactions, changes, security, and support;
send newsletters and marketing communications consistent with your choices;
measure your site performance, understand your site use, and improve our services and communications;
personalize your site content and remember preferences;
detect, prevent, investigate, and respond to fraud, abuse, security incidents, and violations of our terms;
establish, exercise, or defend legal claims and enforce agreements;
comply with legal, tax, accounting, regulatory, and recordkeeping obligations;
evaluate or complete a merger, financing, acquisition, reorganization, sale, or other business transaction; and
carry out another purpose disclosed when information is collected or with your direction or consent.

3. Cookies and Similar Technologies

Our site is hosted using Wix and may use cookies, pixels, tags, local storage, and similar technologies. These technologies may be placed by service providers or by us.

We may use the following categories:

Essential technologies support security, network management, checkout, load balancing, accessibility, fraud prevention, and other functions necessary for our site to operate.
Functional technologies remember settings and provide enhanced features.
Analytics technologies help us understand Site traffic, performance, and visitor interactions.
Marketing technologies, if enabled in the future, may measure campaigns or support advertising. We will update this Policy and provide any legally required choice before using personal information for targeted or cross-context behavioral advertising.

You can manage nonessential cookies through the cookie banner or privacy settings available on our site. You can also use browser settings to block or delete cookies, but doing so may affect Site functionality. Cookie duration varies by cookie and provider.

Current analytics provider(s): Wix Analytics and Google Analytics

Current email/newsletter provider(s): Wix Email Marketing

Cookie settings link: You can review or change your cookie preferences at any time by selecting the privacy settings icon displayed on www.bridgepointsolutionspa.com/privacy-policy.

For details about specific cookies, providers, purposes, and durations, review the settings presented through our cookie banner. The separate privacy policies of Wix and other providers also describe their independent practices.

4. Payments

Wix Payments processes payments and displays them at checkout. Payment processors collect and process payment information under their own terms and privacy policies. We generally receive transaction status, payment method type, limited payment details such as the last four digits where provided, billing contact information, and identifiers needed to administer the transaction. We do not intend to receive or store your complete payment-card number.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for the purposes described in this Policy:

Hosting and infrastructure providers, including Wix and providers that support Site delivery, storage, security, domains, communications, and cloud services.
Payment and transaction providers that process payments, prevent fraud, issue invoices, or support accounting and tax administration.
Business-service providers that provide analytics, email delivery, scheduling, customer-relationship management, project management, support, document management, cybersecurity, backup, professional, and administrative services.
Technology and AI providers when their products are used to evaluate an inquiry or provide requested professional services, subject to Section 8 and the applicable Client Agreement.
Professional advisers, such as attorneys, accountants, insurers, auditors, and consultants, where reasonably necessary.
Government authorities and other parties when we believe disclosure is required by law or legal process, or reasonably necessary to protect rights, safety, security, property, users, the public, or the integrity of our services.
Transaction participants in connection with due diligence, financing, investment, merger, acquisition, reorganization, bankruptcy, or sale of all or part of our business or assets.
Other recipients at your direction or with your consent.

Service providers are permitted to access information only as needed for their functions and subject to their contracts and applicable law. Some providers may independently determine how they process information for their own purposes; their privacy policies apply to those activities.

6. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money. As of the Last Updated date, we do not knowingly use personal information collected through our site for targeted advertising or cross-context behavioral advertising.

Some state privacy laws may define certain disclosures involving analytics, cookies, or advertising technologies as a “sale,” “sharing,” or “targeted advertising,” even when no money changes hands. We use analytics to understand and improve our site, and we provide cookie controls for nonessential technologies. If our practices change, we will update this Policy and provide any opt-out mechanism required by applicable law.

7. Email and Newsletter Communications

We may send service-related messages concerning inquiries, transactions, projects, security, or policy changes. If you subscribe to marketing emails, you may unsubscribe at any time through the link in the message or by contacting us at contact@bridgepointsolutionspa.com.

We may retain limited suppression-list information to honor an unsubscribe request. Opting out of marketing does not stop nonmarketing communications concerning an active inquiry, transaction, security issue, or Client Agreement.

8. Client Data and AI-Enabled Professional Services

8.1 Processing on Behalf of Clients

In some projects, we may access or process information controlled by a client, such as the client’s customer, lead, employee, website, system, or account data. For that processing, the client generally determines the purpose and means of processing, and we process Client Data under the client’s documented instructions and the applicable Client Agreement or data-processing addendum.

The client is responsible for providing required privacy notices, obtaining required permissions, responding to individual requests, and ensuring that its instructions and use of the professional services comply with law. Individuals whose information is contained in Client Data should direct privacy requests to the relevant client unless we instruct otherwise.

8.2 AI Providers

An AI-integration project may require transmitting prompts, files, technical information, or other client-provided content to a third-party AI provider. The information transmitted depends on the project, the provider, and the configuration selected. Project-specific terms should identify material AI providers and address, where appropriate, retention, training, confidentiality, security, human review, and permitted uses.

Clients and Site visitors should not provide sensitive personal information, confidential third-party information, or regulated data for use with an AI provider unless we have expressly agreed in writing on the provider, configuration, security measures, and permitted processing.

We do not represent that every AI provider follows the same retention, training, or privacy practices. The applicable provider terms and the commitments expressly included in a Client Agreement control. Current AI providers used to operate this Site, if any: None; AI providers are selected per client project and disclosed in the applicable Client Agreement

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and transaction records, honor choices, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, security, and insurance requirements.

Retention depends on the type of information, the nature and duration of the relationship, sensitivity, operational need, contractual commitments, legal requirements, and risk. We may retain:

inquiry and project records for the period reasonably needed to respond and manage the relationship;
transaction, invoice, tax, and accounting records for periods required by law and legitimate business needs;
Client Data for the period stated in the applicable Client Agreement;
consent and suppression records as needed to demonstrate and honor communication preferences; and
security logs for a period reasonably necessary to investigate incidents and protect systems.

When information is no longer needed, we may delete, anonymize, or securely isolate it, subject to backup cycles and legal holds.

10. Security

We use administrative, technical, and organizational safeguards designed to protect personal information based on its nature and the risks involved. However, no internet transmission, email, platform, storage system, or security measure is completely secure. We cannot guarantee absolute security.

You are responsible for using appropriate security practices on your devices and accounts, and for using secure channels we designate for credentials and sensitive information. If you believe information you provided to us has been compromised, contact contact@bridgepointsolutionspa.com promptly.

11. U.S. State Privacy Rights

Depending on your state of residence and whether the applicable law covers the Company or the particular information, you may have the right to:

confirm whether we process your personal information and access that information;
request correction of inaccurate personal information;
request deletion of personal information;
obtain a portable copy of certain personal information;
opt out of certain sales, sharing, targeted advertising, or profiling;
limit certain uses or disclosures of sensitive personal information;
appeal a denial of a request; and
receive equal service and pricing without unlawful discrimination for exercising a privacy right.

To submit a request, email contact@bridgepointsolutionspa.com with the subject line “Privacy Request”. Identify the right you wish to exercise and provide enough information for us to locate relevant records.

We may need to verify your identity and authority before fulfilling a request. Verification may require matching information you provide with our records. We will use verification information only for verification and fraud prevention. If we cannot verify a request, or an exception applies, we may deny or limit it and explain the decision as required by law.

An authorized agent may submit a request where permitted by law. We may require proof of authorization and may contact the individual directly to verify identity and authority. To appeal a denial where a right to appeal applies, reply to our decision or email contact@bridgepointsolutionspa.com with the subject line “Privacy Appeal.”

We will not unlawfully discriminate against you for exercising an applicable privacy right.

12. Children’s Privacy

Our site and professional services are directed to businesses and adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 provided personal information through our site, contact us so we can take appropriate action.

13. External Sites and Third-Party Features

Our site may link to or integrate websites, applications, and services operated by others. We are not responsible for their privacy, security, content, or practices. Review the privacy policy of any third-party service you use.

14. Geographic Scope

Our site and professional services are operated from Pennsylvania and are intended for businesses and visitors in the United States. We do not intentionally market our site to individuals outside the United States. If you access our site from another country, information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.

If we begin intentionally offering services to individuals in another country or region, we will review and update this Policy and our data practices as appropriate.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, technologies, providers, or legal obligations. We will post the updated Policy on our site and revise the “Last Updated” date. If required by law, we will provide additional notice or obtain consent before applying a material change.

16. Contact Us

For privacy questions or requests, contact:

BridgePoint Solutions LLC

3750 Horizon Drive

Columbia, Pennsylvania 17512

Privacy Email: contact@bridgepointsolutionspa.com

Website: https://www.bridgepointsolutionspa.com